Privacy Policy

Version: Effective January 2025

Last Reviewed: March 2025

Introduction

At The Vine Learning Center (“we,” “us,” or “our”), we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and share personal data from our students, parents, and website visitors. It also describes your rights regarding your personal information and how you can contact us with any questions.

Who Does This Policy Apply To?

This Privacy Policy applies to:

Individuals who visit our website, www.thevinelearningcenter1.com.
Prospective, current, and former students and their parents or guardians.
Individuals who interact with us through GoHighLevel CRM, including those who opt-in for text messaging and email communications.
Individuals whose images or content are used in social media posts with prior parental consent.

Who Controls Your Personal Information?

The Vine Learning Center is responsible for the collection and processing of your personal information.

Contact Information:

2130 Ulric Street, San Diego, CA 92111

Phone: (858) 974-1222

Email: info@thevinelearningcenter.com

Why Do We Collect Personal Information?

We collect personal information to:

Provide educational and childcare services.
Manage enrollment, billing, and tuition payments.
Communicate with parents and guardians about their child’s progress and well-being.
Personalize, enhance, and support the user experience on our website.
Send marketing and promotional communications to individuals who have opted in.
Comply with legal, regulatory, and accreditation requirements.
Protect the security of our facilities, website, and digital platforms.
Conduct advertising and marketing campaigns on Meta, Google, and Yelp.
Post social media content on Meta, Google, and Yelp, only with prior consent from parents or guardians.

When Do We Collect Your Personal Information?

We collect personal information when you:

Visit our website and submit inquiries via forms.
Call or email us for information.
Enroll in our programs or complete necessary forms.
Subscribe to our newsletter or marketing communications.
Opt-in for text messaging and emails via GoHighLevel CRM.
Interact with us on social media or other digital platforms.
Provide consent for your child’s image or activities to be posted on social media.

What Personal Information Do We Collect?

The types of personal information we collect may include:

Personal identifiers: Name, address, phone number, email, and date of birth.
Enrollment details: Child’s name, age, emergency contacts, medical history, and dietary restrictions.
Billing and payment information: Credit/debit card details and billing addresses.
Digital interactions: Website cookies, IP addresses, and browsing behavior.
Communication preferences: Opt-in status for emails and text messages.
Parental consent for social media usage: Written or electronic agreement allowing The Vine Learning Center to use images or videos of children in digital content.

Who Do We Share Your Personal Information With?

We do not sell your personal information. However, we may share your data with:

Service providers: CRM platforms like GoHighLevel to manage communications and marketing.
Regulatory authorities: When required by law or for compliance purposes.
Payment processors: For secure transactions and billing.
Legal representatives: If required to protect our rights or comply with legal obligations.
Marketing platforms: Meta, Google, and Yelp for advertising purposes, with consented content shared on these platforms.

Where Do We Process and Store Your Personal Information?

Your personal information is stored securely within the United States. We use industry-standard security measures to safeguard data and ensure compliance with applicable laws.

How Long Do We Keep Your Personal Information?

We retain personal information for as long as necessary to fulfill educational services, legal obligations, and regulatory requirements. Once the information is no longer needed, we securely delete or anonymize it.

What Rights Do You Have Over Your Personal Information?

You have the right to:

Access, correct, or delete your personal information.
Withdraw consent for marketing communications.
Request data portability or restriction of data processing.
Revoke consent for social media usage at any time.

To exercise these rights, contact us at info@thevinelearningcenter1.com or call (858) 974-1222.

How Do We Protect Your Personal Information?

We implement security measures including encryption, access controls, and regular audits to protect your data from unauthorized access, disclosure, or misuse.

Opt-In for Text Messaging and Emails

We require explicit opt-in consent for text messaging and emails. By opting in, you agree to receive communications about enrollment updates, reminders, promotional materials, and important notifications from The Vine Learning Center. You can opt-out at any time by replying STOP to text messages or using the unsubscribe link in emails.

Will This Policy Change?

We may update this Privacy Policy periodically to reflect changes in legal requirements or our services. Updates will be posted on our website with the revised effective date.

Any Questions?

If you have any questions about this Privacy Policy, please contact us at: